Sandwich Baron
Unprocessed/Undelivered Order Handled Awfully

The first was an online order and was not processed because something went wrong - this probably wasn't their fault - more likely due to the poorly designed system.

After being told by the manager that they prefer calling in, I called in. Placed my order. Waited just over an hour before deciding to go over there - which is just 2 blocks away - just to be told that they can't find my order. They eventually found my order, on its way to another unsatisfied customer.

I can take incompetence in staff and I know that mistakes do happen. But an unfriendly, unprofessional, unorganized manager runs a nice place into the ground. Poor service only reflects the managing skills of the person in charge.

Company: Sandwich Baron
Country: South Africa
City: Highveld

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