Wimpy
Poor service / false advertising

Dear Wimpy

Re: Poor Service and false advertising

Your Invoice:
Wimpy Alberton C Tracant Foods
Shop 102
27 Goldiloc
Chk 597 29 Nov '13 14:54 Gst 0

Take Away
1 Flaky Cone R8.00

Being a Disability Pensioner, receiving the Government Grant of R1270.00 per month,
may give you an idea of how to understand my unhappiness.

I had received my Grant the day previously and had decided to spoil myself with a soft serve ice cream.
I approached the counter and Goldilocks was so deep in discussion with both two of her colleagues that I was ignored.
At two different times I tried to break into the conversation to place my order.
To no avail.
I then spoke so loud, asking for service, that other seated patrons looked up at me.
I then placed my order and paid.
I had time to see your in-house TV showing a 'clip' re "The shopping experience".
I did not know whether to laugh or cry.
I felt that now that my invoice was thrust under my nose, I was 'done'.
I eventually received my ice cream
There was no communication, no "Good afternoon", "Please wait" or whatever...

When I got the ice cream, I looked at it and it was pathetic.
I walked away knowing
There is more - no space to tell

Company: Wimpy
Country: South Africa
City: Alberton C Tracant Foods

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