Block And Cellar
No customer service ettiquette

Cafes, Bars, Restaurants

Waited an hour and a half for an order. Starter came after the main meal. What was supposed to be oxtail soup was clearly its lookalike and mine came with a strand of hair. I turned it back and the manager came back with the strand of hair to show me it's not human but hair from the tail as if I ordered hairy oxtail soup.


Company: Block And Cellar
Country: South Africa
City: Bloemfontein
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