St. Elmo's
Cold Brown Avo Pizza

I sent this email to head office on Friday night after my pizza was delivered ice cold and with brown avo.

I placed an order at your N1 city branch at 7:05 pm on Friday the 4th October 2013 for 1 large Rock n Rolla. The pizza arrived at 8:15 pm. They did inform me that the pizza would take long due to it being a Friday night. I have no problem with waiting however I have a problem when it arrives ice cold and with the avo brown. Funny enough my husband ordered a pizza from Debonairs at the same time and received his within half an hour and it was pipping hot.

I did phone to complain to the manager and he did offer a voucher and offered to send another pizza out. I was not willing to wait another 20 minutes. This is not my first time I have received terrible service from this branch.

I did attach a picture of the pizza with the brown avocado

I still have not heard anything from them.

I am so disappointed as the previous week I went for a pizza night at my cousins house and had such awesome pizza.

They need to do something about this branches service and quality of food. Was absolutely revolting.

Company: St. Elmo's
Country: South Africa
City: N1 city Value Centre

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