Spur Steak Ranches
Wet floor and injured my child

Cafes, Bars, Restaurants

Hi All

Yesterday we were at Spur Zevenwacht Mall KuilsRiver for dinner and my child went to fetch crayons to colour in and she had an accident.
Accident caused by negligent of staff where one guest broke a glass full of strawberry milkshake on the floor and instead of waiters to put in a sign and stand there to see that people to not cross the wet floor, they did that after she already felt and my child walk through it and fell on the broken glass. She injured her leg and was cut by the glass. To top that up the waiter who pick her up on the floor just took her to our table and said quoting "Your child slip and has milkshake on her pants" then he walked away.
When we looked at her, she is full of blood and we had to ask for a medical aid kit and took her to bathroom to clean the cuts which one manager came after to help.

This is an issue of negligent and non-caring employees.
Now will be taking my child to doctor to consult and treat her.
Will get advice from lawyers regarding this issue to see how should i take this forward.

Regards
Simphiwe telana


Company: Spur Steak Ranches
Country: South Africa
City: Zevenwacht mall, Cape town
  <     >  

RELATED COMPLAINTS

Checkers & Checkers Hypers
Injured in store and no first aid kit

Ocean Basket
Ocean basket staff drop glass on my child

Spur Steak Ranches
Poor/Bad Management Attitude

Spur Steak Ranches
Mis-handling of my child

Spur Steak Ranches
Waiter and manage

Spur Steak Ranches
Child play area dangerous

Spur Steak Ranches
Bad food

Papachino's
Child minder intimidated & manhandled 2.5 year old

Lenmed Health
Negligent

Spur Steak Ranches
Well done Spur!