Ocean Basket
Worst experience ever!!!

Cafes, Bars, Restaurants

Last weekend my fiance and i decided to fufill my craving for prawns and his for Sushi so we decided to go to the Ocean Basket at monte casino. When we entered there was no one to help us to our seats. When we chose our own seats then a waiter walked passed and dumped the menus on our table without introducing himself and walked away. Another person came to us claiming that he would be our waiter for the night. We placed our order and after an hour of waiting a man who wasnt our waiter was walking around to each table allowing everyone to put their noses on my food as if he was in a fish market, he then came to my table and threw the food in front of me. I asked where the extra lemon was and he just snubbed me and walked away. My fiances food still didnt arrive at that time so as hungry and angry as we were we went to see the manager Mandla who laughed at my complaint and said that if we had already made our minds up to leave then he will not convince us stay. We were very upset by his attitude and remarks as a manager. I am so disappointed!!!


Company: Ocean Basket
Country: South Africa
City: Monte Casino
  <     >  

RELATED COMPLAINTS

Ocean Basket
Worst service eve

Ocean Basket
Our food order was never placed!

Ocean Basket
Terrible Food at Ocean Basket Monte Casino

Ocean Basket
Waiting 1 hour for food

Ocean Basket
Very disappointing

Ocean Basket
Ocean Basket On A Poor Service Roll

Ocean Basket
Shocking Service from Lazy Management

Ocean Basket
Appalling service

Ocean Basket
Worst service

Ocean Basket
Very poor experience at Ocean Basket Cape Gate