Spur Steak Ranches
POOR SERVICE FOR A BRAND NEW SPUR

THE SPUR AT THE GREY OWL HAS BEEN OPEN A COUPLE OF WEEKS AND HAS NOT YET RECEIVED ITS LIQUOR LICENCE SO CUSTOMERS CAN BRING THERE OWN. WE CAME TO THE OPENING AND HAD A GOOD EXPERIENCE WITH GOOD FOOD AND GOOD SERVICE WITH THE NEW OWNERS SEEMINGLY ALL PRESENT.

WE RETURNED ON SUNDAY THE 2ND OF JUNE AT ABOUT 4PM WHERE WE WERE GIVEN SEATS FOR THE 6 OF US AND WAITED FOR OUR WAITER. THE WAITER EVENTUALLY CAME AND WE ASKED FOR GLASSES AND SOME ICE AS WE HAD BROUGHT OUR OWN WINE. THE GLASSES AND THE ICE NEVER ARRIVED AND THEN ONE OF OUR LADIES WENT TO THE BATHROOM AND FOUND THEM EXTREMELY DIRTY AND VERY UNHYGIENIC. I ASKED TO SEE THE OWNER BUT WAS TOLD THERE WAS ONLY THE MANAGER THERE AND I REPORTED IT TO HER, AND SHE THANKED ME.

I RETURNED TO THE TABLE AND WE HAD STILL NOT BEEN BROUGHT ANY GLASSES OR ICE AFTER APPROXIMATELY 20 MINUTES AND LOOKED AROUND US AND MANY OTHER PEOPLE WERE WAITING AS WELL.

WE DECIDED TO LEAVE AND WENT TO ANOTHER SPUR DOWN THE ROAD AND HAD A GOOD EXPERIENCE THERE.

SORRY TO SAY WE WILL NOT CHANCE GOING BACK TO THE GREY OWL SPUR IN CENTURION IF THIS IS THE STANDARD, THE OWNERS MUST BE THERE TO SUPERVISE A NEW RESTAURANT WITH NEW STAFF.

Company: Spur Steak Ranches
Country: South Africa
City: GREY OWL CENTURION

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