Standard Bank
Credit card??

At the beginning of March 2013 I received a telephone call from somebody claiming to be from a company PC Secure. He convinced me to subscribe to a program that would clear my pc hardware of a lot of viruses, for a some of R4167.90, plus R18.07 which I cant remember what for. As soon as my wife got home I told her about this and she immediately told me this is a. I immediately called the credit card division and REVERSED the transaction-the call agent told me however, that if the deduction recur again, I must go to my branch at Lambton. When I got my bank statement a few days later, it indeed has gone through again, so on 7March 2013 I went to Lambton (ref.52231276) and was told Standard bank will reply to my query within 7DAYS.Not a word, email or call-NOTHING happened. So on the 12 March I went back to the bank and was told (THEN) that they require a Statement of Dispute. I completed that and was AGAIN told that the bank would be in touch. I AM STILL WAITING! On my latest statement it shows that the initial payments went through and was deducted from my credit card-resulting in me goiing over my limit!! and the card division goiing crazy to get me to make an extra payment. What service is this

Company: Standard Bank
Country: South Africa
City: Card devision

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