Standard Bank
Ad service/lack of communication

Good day Peter, please help I have made an application to borrow from the part of my pension at Std bank to pay for the shortfall on the house i' m buying and I have already been approved by Absa. My first application was 31/10/2012, but everytime I enquire there is stories either they have not received my application or there is some documents I need to fax. I ended up going there myself on 13 march 2013 and I was assisted by Beverley Hobson, who promised to forward all documents to the relevant department. Its been over a month again and there is another story. Here is todays excuse
"Good Day Cynthia
WE have to get confirmation from the Fund Administrator that they flagged your loan as they have signed on the wrong place for and behalf of the Fund Administrator")
I am tired of this really
The seller now wants to cancel the deal because she's been waiting too long.
Please help Mr Peter because I really bought a bargain.

Is this what my beloved ones will go through when I die? fax fax all the time i'am starting to worry if std bank is the right company to invest to.

They take long to answer their phones as well but the no: is 0861009429 fax 011981 8885/8812

Cynthia Noyo

Company: Standard Bank
Country: South Africa
City: Pension back lending

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