Standard Bank
Credit Card SMS notification

Business & Finance

I received an SMS from Standard Bank stating that my credit card is overdue. Firstly, I have 2 credit cards with Standard bank, so it's not possible for me to establish which card this sms refers to. While I understand that it could be a security risk to include the full number, surely the last 4 digits of the card could be included?

Furthermore the sms provides a number to contact & states that you can phone between 8am & 9pm. I tried calling the number at about 6:30pm last night only to hear a recording state that consultants are only available until 6pm!

I would like to point out that the one credit card is paid up in full while the other was paid at the beginning of the month! So what's going on?


Company: Standard Bank
Country: South Africa
City: Cape Town
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