Standard Bank
BAD HOMELOAN CREDIT ASSEMENT DECISION

MONICA BERNADETTE ATHAWALE
Ref no - 4386343 and 4387680

I applied for a 68% loan on the 25th of March and was declined. Home loans gave me the run around in the sense of having a legal hold on my account to be removed which was done and the branch confirming that it was an error, affordability and today the final outcome was due to my current profile internal with Std bank.

I am amazed that more than 3 years ago I went through a difficult time and my bank Std bank offered me options and we made arrangements which I have kept. Today Std bank is holding this arrangement against me instead of reassessing my position in a favourable manner. I have not disappointed you Std in the arrangement why are you disappointing me in declining my 68% loan? None of my accounts are in arrears and some accounts are settled. I gave Std bank proof of all and a motivation explaining my situation at the time. You have procedures but I insist on you reassessing my application in a positive manner by a higher level.

We are Human and we can all have a bad time in life are you going to hold this Banner of failure over me for the rest of my banking life with you?

I await your urgent feedback.

Company: Standard Bank
Country: South Africa
City: SIMMONS STREET

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