First National Bank
Temporary has never been this temporary??!!

I accepted a pre-approved Temporary Loan offered to me by FNB. Like 99% of the people on the planet I did not read the terms and conditions, but the repayment date was clearly stated on the main page. The full amount was payable (including an admin fee) no later than 9 May 2013. This was acceptable as far as I was concerned. The money was immediately available in my account. I used a small amount, and left the balance in my account. I woke up this morning to find every last available Cent withdrawn as "Temporary loan repayment"?? Huh? This takes temporary to a whole new level. This all happened over a 4 or 5 day-period! Today FNB informs me that I should have read the T & C's, as it is clearly stated that any available funds will automatically be transferred to the Temporary Loan Account. Again huh?? They literally transferred the loan money back to themselves as a repayment. I have never come across anything as stupid or as pointless as this offer. As I said before, this takes temporary to a whole new level. Not even loan- operate in this manner. My disappointment in an exceptional bank, an innovative bank, is indescribable!! Such a pity!!
How can we help you??? Really?!

Company: First National Bank
Country: South Africa

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