African Bank
Loan and Credit Card approved then declined!

Business & Finance

I applied online for credit at African bank and was contacted by a sales agent who then approved me and asked me to go to the bank to submit documents. i was called yesterday to say that everything was approved i can go into the bank and sort out the paperwork. On going to the bank today, i was told that it was declined. i sat the first time for over and hour and the second time again for another hour.. i had to get time off from work and my time was just wasted.
How does African bank go from approving credit to declining it the next day. I called the customer service centre and they said that affordability was approved, so what changed in a matter of hours to have declined it? Very unhappy with that and the fact that no one can tell me how it got approved then declined.


Company: African Bank
Country: South Africa
City: Randburg
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