African Bank
TERRIBLE CUSTOMER CARE/ NO FEEDBACK

My debit order date for my loan repayment has been set for the 28th of every month, as per my contract that i signed.

2 days ago (the 25th) my account was debitted, but there was not enough money in the account as I have not yet received my salary; so obviously the debit order was refused.

The next day (the 26th) my account was debitted again. Same story.

I am very upset and angry about the bank charges that I have incurred (Over R200) as well as the bad reflection on my credit record.

I contacted African Bank on both days, but recieved no feedback/response.

This is the WORST service I have EVER received from a financial institution.

Company: African Bank
Country: South Africa
City: Head Office

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