Standard Bank
Failure to do confirmation of employment

Applied for a substitution on my existing home loan. Application stopped because they can't do confirmation of my employment. I phoned my own employer twice to see if there is a problem - I successfully reached the HR department to confirm my own employment. Why can't Standard Bank reach them???
They also said there is NO alternative for doing confirmation of employment - they have to phone the switchboard number and be put through to HR. Surely there should be another way?

Company: Standard Bank
Country: South Africa
City: Home loans

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