Standard Bank
Redeeming Pledge certificate

Dear Standard bank- we have a pledge certificate valid until 01st April 2013. We have just sent through an OTP. The employment confirmation was done several times in December. we were told that all we needed was an OTP and they would value the house and convert to a home loan. We got an email yesterday requesting bank statements and pay slips. And today they called HR again to confirm my employment. Can someone give guidance on how this process is supposed to work. I foresee a repeat of the December episode.

Company: Standard Bank
Country: South Africa
City: Pledge department

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