Alexander Forbes Insurance
Alexander Forbes Bad service and Billing issues

I have been a client of Alexander Forbes for the past - 7 years and have only every claimed once and I feel that I am a loyal client of Alexander Forbes. I really cannot see how you can justify an increase of R200 on my premiums especially if in the past 7 years I have only ever claimed once. I am sick to my stomach right now having a look at the amount of insurance I have paid over the past 7 years with only ever claiming once. As far as I am aware of instead of penalising a low risk, loyal customer why don't you get you actuaries to sit and do some analysis and try and retain your customers. I understand that everything is increasing but frankly I do not care. I have stuck with alexander Forbes insurance because I used to be an employee of the company and out of loyalty, but as they say loyalty if for the dogs. Worst of all I have submitted a claim on the 5th March and I am still waiting for the assessors approval. Prices are constantly increasing on my policy no matter if there is a high claim year or not.

Company: Alexander Forbes Insurance
Country: South Africa
City: JHB

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