Capitec Bank
NO FEEDBACK SO HELLO BANKING OMBUDSMAN

Hello robertse,
Thank you for your comments. I sincerely apologise for the inconvenience this may have caused and we regret to learn of your experience.
I have referred your concerns to Jennine Seholoba for immediate attention. You will be provided with feedback regarding this matter within 2 working days. However, should there be feedback before then Jennine will contact you.
Lee-Ann Davids (Business Support Centre)
Complaints Administrator: Capitec Bank
CUSTOMER'S FEEDBACK - still waiting on a phone call or e-mail

robertse: to date no phone call nothing weell done capitec. i complained on the 26th of february already i've logged a complaint with the banking ombudsman because i refuse to accept that my bank will not honor my requests because they feel they dont want to look like they encourage poor payment bahavour! we as clients are not all abusing this facility. what happen to there are always exceptions what happens if you cannot get a "letter" from your creditor? WOW I'M STILL BLOWN AWAY BY THE FACT THAT YOU WOULD TREAT YOUR CLIENTS LIKE THIS...

Company: Capitec Bank
Country: South Africa
City: HEAD OFFICE

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