Outsurance
Outsurance Outshines

Business & Finance

My iPad had been from my house. Monday 11th of February I submitted outstanding documents to Helen in order for her to action my claim. A very short while later, Helen called to say that the claim had been approved and that the supplier would contact me within 48 hours. To my surprise I was contacted the following morning and told that my new iPad is ready for collection!!
I then realised that there was an error with the claim, but this was due to me giving incorrect information. Needless to say, within 1 business day Helen was able to sort it out and it!

Thank you Helen. Keep up the great work.


Company: Outsurance
Country: South Africa
City: Claims Call Centre
  <     >  

RELATED COMPLAINTS

Mutual & Federal
Great Service from Mutual & Federal

Helen Joseph Hospital
What a positive surprise

Helen's Cakes
Fantastic Service, absolutely great cake!

Outsurance
Helen is on top of her game

River End Vehicle Brokers
Fantastic service

Charlotte Maxeke Johannesburg Hospital
Mistreatment of a Patient

FNB Insurance Brokers
IPad claim

Mtn
Thee most irritating network service!!!

Alexander Forbes Insurance
Frustratingly useless