Wonga
Does not follow through on what they said

Applied for a loan, was approved, they mention the 'trust' rating, I even paid back before my payment was due. Also says on the website, once you have taken out a loan with them you are then automatically on the system & the next time you do an application, the process is even easier. What I fail to understand is, I paid back the full amount, before it was due, & they say that once you have repaid, automatically on your account the sliding scale will dictate what amount you can apply for next time. Not only did they say after I repaid my loan, that they hope to be of assistance with me for a loan again in the future, the sliding scale on my account showed the amount I could apply for. Clicked on the application again, and instantly it declined. Where is the sense in this? Why say all these things as an existing client, and then the client pays even before the time, then an instant decline? Surely one cannot say "easier next loan application for existing client" and "once you have paid the sliding scale will show the next amount you qualify for" (which it showed!), and 'trust rating for 'timeously paid' clients improves". If my itc was in threat, nothing has changed in this time!!!

Company: Wonga
Country: South Africa
City: JHB

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