Nedbank
INCOMPETENCE
- 03-05-2013
- 4
I HAVE A PERSONAL LOAN THAT GETS DEBITED WHEN MY SALARY GETS PAID INTO MY ACCOUNT
FEBRUARY SALARY PAID DATE WAS THE 25TH WHICH WAS A MONDAY BUT OUR SALARIES WERE PAID IN THE 23RD . NEDBANK PERSONAL LOANS RAN A DEBIT ORDER THE 22ND AND THERE WAS NO SALARY YET WHICH RESULTED IN AN UNPAID ON MY ACCOUNT COSTING ME R138 IN COST . I WOULD LIKE TO KNOW WHY THIS HAPPENED AND HOW MY COST WILL BE REIMBURSED TO ME DUE TO THIS INCOMPETENCE FROM THE PERSONAL LOANS SIDE . I WOLD EXPECT A CALL WITH REGARD TO FEEDBACK ON HOW THE MATTER WILL BE RESOLVED . ITS NOT LIKE THE LOAN WAS IN ARREARS OR ANYTHING . PLEASE ADVISE AS A MATTER OF URGENCY.
Company: Nedbank
Country: South Africa
City: PERSONAL LOANS