Outsurance
Claims Bad policy

Firstly Trevor mentioned that I am not hearin g him propertly indicating I have a hearing problem. Outsurance clients be careful, very careful. When you have an accident irrespective of the insured value (Market, Retail or other) Outsurance will only cover you at 48% of the value if you had an accident. Assume you retail value is R43100.00 the maximum cover for damage is R20688 so if the damages ar R29000.00 they will not repair your car. They call this uneconomical to repair, however thios is not in the policy, but they get away saying that they have the option of writing off your car and will pay youthe R43K less excess. They than take ownership of the car have it repaired and sell the car for a higher number.

Insurance should be that they put you into the same position as before the event. I also asked them to source me a similar car R43100 as this is the retail value and they cannot. OUITSURANCE IS A RIPOFF

Company: Outsurance
Country: South Africa
City: Pretoria

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