Standard Bank
Standard Bank Home Loan Mess!!!

Standard Bank Home Loans has changed my Home Loan agreement without discussing it with me. My term has been changed from 20 to 30 years, and my repayment has decreased - AND I HAVE NEVER MISSED A PAYMENT. I think they did this after transferring my account from CIB to PBB, and failed to transfer my banking details (despite the fact that I bank with them). They called to say I missed a payment, I asked them how because I have money in my account, then they admitted their mistake. But they continued to change my Loan Terms! After two calls to their calls centre and logging a complaint, I have received no response whatsoever. What is wrong with Standard Bank???

Company: Standard Bank
Country: South Africa
City: Home Loans

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