Standard Bank
Illegal deduction from Savings

This morning SB made an illegal deduction of R5000 from my savings acc. After contacting their customer care, i found it was for outstanding cedit card debt, which fell under a sequestration order of February 2012. making the deduction illegal. SB was informed of my sequestration by registered letter, as required by law, and after i got the court order I also sent this to their customer care. Middle last year i received a call from SB's attorneys Bham and Dahya as well, querying this same credit card. I also sent them the court order for processing and they said they will update my status and make the neccesary entries. Today, after a 31 min cellphone call being transferred from one person to another, I eventually spoke to Emily from legal, who asked me to once again send her the sequestration order, which she will then give to Samatha from Legal who will arrange an immediate refund. I also sent the proof that i did send the order through to them on previous occasion. Its 14h00 and not a single word back from anyone, and sitting on another 30 min cell phone call just wont cut it. My debit orders will now be returned due to inssuf funds. Just sue the pants off these useless bunch

Company: Standard Bank
Country: South Africa
City: National

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