MiWay
Failure to pay& billed while car was in accident

In 2012 a consultant from Mi Way insurance called me asking me what I was paying with my insurance at that time. I told them what my premium was, the consultant told me that he could offer me a better rate. I gave them my particulars over the fone, and I ended up moving my car insurance to them. I never revceived the relevant policy documentation which included the terms and conditions. On 26/12/2012 my vehicle was in a car accident in Shelly Beach. The SAPS&Net Care Emergency services were there immediately. All the occupants were taken to hospital. I reported the accident with MI Way on 27/12/2012. An accident report was compiled by the police. The driver at the time of the accident is listed as a secondary driver. In January&Feb 2013 Mi Way still deducted premiums stating the accident hadn't been reported on the computer. Now they say they will settle the car but will take 58.8% since the driver wasn't a registered driver. To everyone out there don't insure your car with them as they're not reliable& can't substantiate their claims.

Company: MiWay
Country: South Africa
City: South africa

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