Absa
Unauthorised debit orde

Logged on behalf of my brother-in-law, Wally Clarke. Please use cellphone number supplied in complaint.

An unauthorised debit order was issued against my account on the 15th of February 2013. Upon visiting the branch I was notified it was "NUPAY DEBT MANAGEMENT PTY LTD" for R369.99.

I never authorised this debit order, and I expect the bank, which I trust with my money, should sort this issue out. I have phoned the numbers given, and was passed from one person to the next, until I got to a number where there is no answer.

I want either proof (signature or voice recording) that I approved this debit order or I want it disabled immediately.

Company: Absa
Country: South Africa
City: Kollonade

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