First National Bank
Unauthorised debit orde

Business & Finance

Got an unauthorised debit order of R129.99 from Nudebt on my account again. When I call them they say they collecting for a company named JDholidays I've never heard of this company nor did I give them permission to debit my account. They gave me the company's number (031 836 1288) but it does not exist. Strangely enough I'm not the only one with this problem; my colleague's account was also debited by Nudebt. Again I'm asking why is that anyone can just debit my account without my permission. And the only information FNB have is that Alicia is the contact person and that they are using ABSA, they don't know the account number that debited my account. What precautions do you have in place to ensure that every debit order that goes on your client's account is legit? Is our money really safe with you guys?


Company: First National Bank
Country: South Africa
City: HQ
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