Absa
Geyser rusted 4 years after Absa replaced it

A geyser was claimed for the first time in about 20 years while having a bond with ABSA in 2009 and it's rusted now. I called the supplier to get more info and they said that it comes with a 5 year guarantee. The bank now doesn't want to help me as I have no paperwork for the geyser as it was done via the insurance at the time. I have no hot water. I went to various branches and nobody can help me to solve the problem. if I buy a geyser would ABSA give my money back or is this problem going to be resolved. I feel like closing my accounts with ABSA due to this bad service. what a great help to helping customers. the service

Company: Absa
Country: South Africa
City: Mitchell's Plain

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