Standard Bank
USELESS SERVICE

On Sunday 26 January 2014, I had an issue with a transaction at Shoprite. I emailed ibsupport asking for assistance - they pretended that they could help and ask for my bank account number - then they ignored me.

I tried to call the number on the sms to query a transaction and I was put on hold for about 6 minutes with no human interaction...

NOT IMPRESSED with the quality of an establishment that is supposed to care about its customers

Company: Standard Bank
Country: South Africa
City: Sea Point

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