Standard Bank
RECEIVING CALLS AT 20:00

I RECEIVED A CALL FROM A MAN SAYING HE IS FROM STANDARD BANK AT ABOUT TEN MINUTES AFTER FOUR IN THE AFTERNOON. HE WAS CALLING TO INFORM ME THAT I QUALIFY FOR A LOAN. i INFORMED HIM THAT I WAS BUSY AND WOULD APPRECIATE IF HE CALLED ME IN HALF AN HOUR. HE DID CALL BUT I MISSED THE CALL. HOWEVER I RECEIVED A CALL FROM HIM AT 19:45 THAT NIGHT. THIS IS NOT ACCEPTABLE. IS THIS CONSIDERED AN APPROPRIATE TIME TO CALL CLIENTS?

Company: Standard Bank
Country: South Africa
City: CALL CENTRE

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