Standard Bank
Deducting money from settled loan account

I have a personal loan account, which i paid in full on 2 March 2013. On 25 March 2013, Standard Bank suddenly reopens the account and deducts interst and the life insurance premium on the loan account. I again settled the loan account in full and sent them a message to close the account. On 30 March 2013 the service fee was deducted. So im stuck with a fully paid loan account and the Bank keeps on deducting money the whole time. Im still paying interest on R0.00. So when will this stop? Once the Bank has sucked me dry and taken all my money!! This is ridiculous! What happened to protecting the consumer, to over indebtedness to the National Credit Act... After numerous messages to Standatd Bank, they have chosen to ignore me and just deduct more moeny! In this day and age where FNB's marketing is so aggressive and they take so many of other Banks' clients, you would think that the other Banks would up their game and provide better service... NOT THE CASE!

Company: Standard Bank
Country: South Africa
City: Montana

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