Nedbank
Receiving SMS notifications for someone else

Since September 2012 I have been receiving the SMS notifications for one of Nedbank clients. I know when they receive salary, how much they were paid, who paid them, where they shop, when and how much they spent. I have been reporting this to Nedbank since September 2012. I refer to complaint references: 61026047; FI1533036; FI1377897; 450459; 471377 and 488361. Contacting Nedbank is a mission as they don't let you phone with a complaint without entering the account number. Needless to say I am not a Nedbank client and will never be. Even though I have given them the phone number and exact details of the transactions they claim that they are not able to trace the account number with the given details. They have also promised that the number "has been added to (their) DNS list to avoid contact going forward". I think the account belongs to a student as the salary paid in is for small amounts and there is long periods of inactivity on the card. The last person I communicated with (Helena Wiseman's) e-mail address is no longer working so I was unable to notify her of the latest transaction. Nedbank clients - If you drew money at Longmarket on 25th Jan. am - check your account details!

Company: Nedbank
Country: South Africa
City: National

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