First National Bank
"How can we help You? "
- 01-07-2013
- 4
On 7th or 8th January 2013 i visited FNB Melville to upgrade my savings account to a cheque account. They completed all the documentation and told me that it will be sent away to Head Office becuase they do not do it at the Melville Branch. I was given a customer service number which i had to phone in approximately 1 week to find out if the upgrade was done. I phoned after 3 weeks and i was told no documents was received in order to do my upgrade. That was it. No further feed back or response. I am a dedicated FNB Client but one simple request could not be followed through.
Company: First National Bank
Country: South Africa
City: Melville