MiWay
30 DAYS AND MY CAR STILL NOT REPAIRED

WHEN MY CAR HAD WATER DAMAGE FROM THE FLOOD IN DECEMBER 27th, THEY ASSURED ME IT WAS GOING TO BE FIXED IN NO TIME, I HAVE RECIEVED ABSOLUTELY NO FEED BACK FROM MY INSURANCE AFTER THAT, WORSE A GENTLE MAN BY NAME OF CHRIS FROM DURBAN PANEL BEATERS ASSURED ME I WILL MY GET CAR ON SATURDAY AND SHOULD COME BEFORE 1pm I DROVE FROM KOKSTAD TO DURBAN, AND WHEN I GET THERE A LADY TELLS ME THAT CHRIS IS OFF AND THAT MY CAR IS STILL AT AUDI WORKSHOP AS THEY STILL WAITING FOR AUTHORISATION FROM MY INSURANCE TO FIX UNFORSEEN FAULTS. WHY DOES IT TAKE 30 DAYS TO GET AUTHORISATION FROM MiWAY, AND NOW MY CAR HIRE COURTESY IS ALREADY UP AND LEFT WITHOUT A CAR???

Company: MiWay
Country: South Africa
City: CALL CENTER

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