Standard Bank
Urgent

Business & Finance

My husband obtained a brain injury last year and is unable to work.

Due to this I requested SB for a reduction on our home loan instalment. The necessary documentation was send to them on 6 January 2014 (which they claim they received only on the 9th of January 2014).

I've phoned them on several occasions requesting any feedback as we don't have the money to pay the full instalment. They keep on telling me they have a turn around time from 15 to 19 days.

I can't wait that long as the instalment for January is suppose to go of my bank account on 28 January 2014.
Pls SB have a heart and fast track our application please.


Company: Standard Bank
Country: South Africa
City: Home loans
  <     >  

RELATED COMPLAINTS

Absa
Double Debit Orde

Edgars
Thumbsucked amount and late invoice

First National Bank
WORNG INFORMATION

Standard Bank
Skrewed over by the bank

Standard Bank
No response for student loan in 3 week

Standard Bank
I'm so frustrated

Nedbank
Bank refiuses to honour commitment

African Bank
ACCOUNT IN ARREARS 9743606001

Safarinow.com
Poor service from safarinow

Absa
Moving Surrender Dates