Metropolitan Life
BAD SERVICE ands LACK OF ASSISTANCE

My mother passed away in January 2011. We submitted documents in February 2011 and some of the policies paid and now she had a retirement annuity in which metropolitan has not given us any feedback about and every time i call their offices in Parc du Cap in Bellville noone seems to know what to do instead i get put on hold for hours and hours. Even now i am busy on the line with them and its been exactly an hour, and i still haven't been assisted. I thought metropolitan is there for people when they are greiving but clearly not. I do not recommend Metropolitan to anyone... Very angry right now.

Company: Metropolitan Life
Country: South Africa
City: Cape Town

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