Absa
UNFAIR CANCELLATION OF POLICY COVER FOR A CAR

On 17 May 2013 myself and my fianc? e took the short term insurance cover with ABSA, the broker asked all the necessary questions and we answered the questions asked by the broker as honestly as possible. On the 18th of October 2013 we had an accident and my fianc? e was driving the car and he was charged with drunken driving, he is awaiting for the trial which will be on the 4th of March 2014. We did not claim from the insurance as we are still waiting for the court case to be finalised we only reported the accident and the repairs were done at our own cost, but the ABSA insurance cancelled the cover saying the reason they cancelled the cover was because of NON-DISCLOSURE referring to the question where they asked "if one of us has claimed or been convicted in the last 5 years and our answer was no. When they were investigating the nature of the accident they came across an old conviction of which happened in 2007 which was outside the parameters at that time. The company had no right to cancel the cover and we would like the policy reinstated with immediate effect.

Company: Absa
Country: South Africa
City: JOHANNESBRUG

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