Standard Bank
Tieves

I had a credit card with this scamming bank, which i've closed in December 2013. i went to the Standard Bank branch in Greenstone, on the 11th of December 2012. the consultant Marian Sayce had assisted me at that time. she had phoned card division, spoke to someone, and sent an email, copied to myself as well, requesting the transfer of the balance of the card to be transferred into one of my accounts which i have provided at that time. the transfer was not done till today. i went to the bank, again spoken to another consultant, and she again requested that the money be transferred (ref. 700644922), and still nothing happened. now, when calling the bank (ref. Modise Tumelo), i am told that "the system" doesn't show any money that was supposed to be transferred. bellow is a copy of the inter-branch email requesting the transfer of funds:
Subject: REQUEST TO TRANSFER CREDIT BALANCE - 5120550300545454

Good Day

The abovementioned card is currently reflecting a credit balance of R108, 48. Customer is requesting this card to be closed and the credit balance to be paid into the following account: (blanked)
Assistance appreciated
Reg
Marian Sayce / Customer Consultant /Greensto

Company: Standard Bank
Country: South Africa
City: Greenstone

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