First National Bank
Reset password functionality not working

I accidentally forgot my online password for online banking, when I tried to use FNB's reset access details tab and following all the instructions. When I enter my new password I receive the following error " No data returned"

I tried using different passwords, but unfortunately I still received the same error.

Why do I need to phone FNB and need to pay R50 to change my password, I am sorry but I am not willing to do that due to the fact that your online system should be working correctly and that a person should be able to change their password online?

I do a lot of online banking and due to FNB's online system not working, I am now unable to do so for the past few days. It's really urgent that I gain access to my online profile as there are a few crucial transactions that I need to do.

Please assist!

Company: First National Bank
Country: South Africa
City: Gauteng

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