Absa
Unauthorised Debits

I have recently became aware that there are several unauthorized debits against my ABSA account from this three (3) companies CallVoice Africa, RTEInvestment& Skytel. I called ABSA call centre and the agent gave me a number to call the collections agency (STRATCOL). I did that and they also gave me another number (0872301079/0872327030) to call but there was no response. I called ABSA call centre again and they advised me to go to the branch to cancel those debits. I went there on the 28th December 2013, I tried to explain to the lady what my problem was and she was downright rude and unco-operative. She said to me there was nothing she can do beside giving me that months (December) statement so that I can highlight the amounts in question. That all the other months I have forfeited since I did not queiry and she cannot cancel the debit orders as I have entered into an agreement with those companies despite my explanation that I I don't know anything about those companies and never got any service from them. Beside that she had to reverse 3 equal amounts from same co. that went through in December, how can that be? I feel that the only solution is for me to leave ABSA as my moneys isn't safe

Company: Absa
Country: South Africa
City: Lydenburg

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