Standard Bank
Cancellation on bond

After proper explanation of how cancellation works we feel satisfied. I how ever feel that standard bank call centre agents needs some training. To explain better to customer how things work. As we dont work for standard bank and aren't aware of how things work. Take time and keep your customer happy! Well done richard motloung for keeping me calm and explaining in a way we can understand

Company: Standard Bank
Country: South Africa
City: Call centre

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