Ebucks
Improve the service

With all the complaints about the Ebucks service, why is there no improvement? Ebucks suddenly stop for no rhyme or reason and then inaccurate reasons are given for this. It is the the mistake of the bank but then they are 'not sure' whether the lost ebucks can be recovered. The response is that a consultant will contact the person but why does the service continue to be in need of policing from the clients? Where are all the 'lost' ebucks going? I also don't need a response, just improved service! Come on FNB, you were given an award for the most innovative bank!

Company: Ebucks
Country: South Africa
City: Queenstown

  <     >