Capitec Bank
On my account - No help from Capitec

A cancelled debit order that stopped in May 2012, suddenly started again in October on my account without my permission.
Someone at Capitec authorised to start this debit order without my authorisation or signature. I tried to have this rectified at the Eastgate branch and was told that Capitec can't do anything and that ANYONE who has my account number can debit my account and that I have to try and get my money back. THIS IS OUTRAGEOUS.
I then contacted The Client Services department and received a generic email from Cindy Sasman which did not relate to my unauthorised debit order. I have since replied to her twice and have been ignored.
This is shocking service. It seems as though Capitec WANT me to move my account to another bank just so that I can have this debit order stopped.

Company: Capitec Bank
Country: South Africa
City: Client Services

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