First National Bank
Unauthorised debit order coming off my account

On 21 December had an unauthorized debit order come off my account with a reference
Debit Order: R49.00d ref D. Dynamix...

I see that this unscrupulous company has been doing this since August, as there are many other complaints on HelloPeter about the same issue. How can the banks not yet have flagged the company as criminal and blacklisted them, preventing them loading debit orders on their other customers accounts?

I phoned the prevention centre, and they told me I need to go to branch to reverse the debit order. I tried to persuade the consultant to open a case, but she repeated I need to just go into a branch to reverse the debit order. I am trying to prevent for the rest of your customers! Prevention is better than cure. Please look into this dodgy company and stop them from loading debit orders on your clients accounts without authorization.
Have to waste time now going to a branch to reverse this thing, but how many people just continue to let it run, making some criminal very wealthy?

Company: First National Bank
Country: South Africa
City: Prevention

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