MiWay
Don't want to payout my claim

I called Miway on the 14th November and requested that they cancel my policy as at end of November 2013. I was advised that I would have to payout a pro-rata fee and have cover till 13th December because I needed to give Miway a months' notice before cancelling a policy. When I questioned this I was advised that it could to which I neither approved nor disproved and I was advised by the consultant that I would be debited the pro-rata fee on the 20th November (to which I reluctantly agreed) but this didn't happen.

On the 29th November I submitted a claim for hail damage and they (Miway) subsequently wrote my car off but now they do not want to pay me out stating that my policy had already been cancelled.

Company: MiWay
Country: South Africa
City: Midrand

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