Finbond
Poor Service

I had a 3 months loan and the arrangement was to deduct the instalment every 20th of the months as I am getting paid on that date. First month which was October correct deduction on the correct date was made, second month November deduction was correctly done, December the 12th was surprised as I saw a notification from my cell that they have deducted my money without my consent. I called the branch an refund form was sent to me then complete it an sent it back, till today I have not received my refund and they have inconvenienced me a lot as I was only expecting last deduction on the 20th not the 12th and now they are sending me from pillar to post.

Company: Finbond
Country: South Africa
City: Nelspruit

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