First National Bank
Incompetent staff, pathetic customer service

I applied for a device online on the 6th December 2013 for the second time as the first application just dissapeared into thin air.
I call the centre to enquire on the application on the 11 December 2013, only to be told the system has declined with no clear reason why, and she cannot tell me why.
at least an attempt in helping me would be appreciated, FNB are definately not living up to their company slogan "how can we help you"
I changed to FNB but between the pathetic service i am getting from the device division, and the insurance division i think it is time to change again.

Company: First National Bank
Country: South Africa
City: Device division

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