Nooka
Unauthorized debit orde

Good day,

on the 2nd of December 2013 I received a debit order on my account for the amount of R399.00 with an unknown reference, I phoned my bank to enquire about it and they adviced me that it was a company by the name of "personolized systems" and they given me their contact details which I have phoned and they advised me that they received a request from "Nooka Personel" to debit my account and she gave me the number for Nooka Personel. When I phoned them the office line was not working so I phoned the cellphone number and got through to an Indian guy and he advised me that he will follow it up but needs my details, I have given him my details and he send me an email stating that the funds will be refunded back into my account by the 4th of December 2013 no reason why they debited my account I asked him for their website address and the only info on there is what they do and that they charge a once off fee of R399 for their service and R99 p/m to keep your membership active. BUT I NEVER SUSCRIBED!!! they even apologized on email stating that they are sorry for the inconvenience the company caused me. Please I need this sorted out its been 3 days now and no refund!!!

Company: Nooka
Country: South Africa
City: Durban

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