First National Bank
Unauthorised Debit Orders

On the 26th November 2013 I received an sms from FNB that R299.99 had been debited against my account with Ref: Paytoza. I contacted them and was told that the company that requested the debit order was Markazzi Trading. The rude Indian woman was unable to help me as she was in a meeting at the time although strangely enough she was driving at the time. I went into my branch to do a reversal on the amount and to confirm the stop order I had placed on my account. This was sorted. Today while checking my account I find i was Debited twice on the 30th November 2013 for an amount of R49.00 with the Ref: Absa (Mr Linganathan ChettyT/A) and the other Netnoclear. The contact numbers do NOT exist!! When i contacted Lerato at my branch she said FNB was investigating this matter however if i have a look into Hello Peter i see people have been complaining as far back as July 2013. I am very disgusted at my bank as there is NO guarantee this will happen again. how much money are they going to allow to be from my account? the reversal cost me R15.00 for the first debit order!!! i want a reply immediately.

Company: First National Bank
Country: South Africa
City: Pretoria West

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