Discovery Insure
Exceptional Service From Staff

I have had the absolute pleasure dealing with both your call centre consultants, emergency assist and a claims advisor Sibusiso Ndlovu.
They are an absolute pleasure to deal with. professional, informative and overall an absolute credit to your organization.
Their helpful attitude and knowledge of processes and procedure make the entire experience a pleasure.

Today I contacted you and dealt with a call centre consultant, unfortunately there was a system issue but he was so apologetic,
And even offered to contact me once the system was back online.

I then needed to return a ctrack module, which was at the centurion offices (Highveld Park).
The two gentlemen at the fitment centre were extremely helpful and actually stopped working to process the return within minutes.

This level of service shows an organization who is a market leader in client communication and service and I firmly believe that the staff should be high commended.

Company: Discovery Insure
Country: South Africa
City: Sandton

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